Delivery & Returns

For orders over €50, despatch/delivery is free worldwide according to the terms below. For orders under €50 there is a despatch charge of €3.95 for Cyprus, €5.95 for Europe and €7.95 for the rest of the world. Extra charges may apply for orders which weigh over 2kg ( for Cyprus ) and 1kg ( for abroad).

 Deliveries to Cyprus : Within 1 working day your order is despatched via AKIS EXPRESS/ ACS Courier to your nearest collection point from where you can collect it. Orders which weigh over 5kg can be collected from one of the Ikoagora Collection Centres. At an extra charge of €2 it can be delivered to your home.

Deliveries abroad : Within 1 working day your order is despatched via registered post with a usual delivery time to Europe of 3-8 working days. Urgent orders can be despatched by EMS DataPost with a usually delivery time to Europe of 2-4 working days at an extra cost of €10. A signature is required for receiving all international parcels.

Supplements for Heavy Goods : Orders weighing more than 2kg ( Cyprus) and 1kg (abroad) may incur additional shipment costs. The exact amount depends on the weight and the delivery location. To find out the exact delivery amount for your order, please go to your Shopping Cart Contents and click "Show Delivery Costs".

If you live outside the EU, please note that import duties may be charged by the Customs Authorities in your country.

Returns : Ikoagora guarantees your purchases and the quality of its products. If for any reason you are not fully satisfied with your purchase, you may return it to us within 21 days for a full refund or exchange. Returned goods must be unused/unworn, with their labels intact and in their original packaging.

If you live in Cyprus and need to return any items from your order, please mark your package as RETURNED GOODS and send it via A.C.S/AKIS EXPRESS  to Ikoagora, Limassol, Tel:25581056. 

If you live abroad and need to return any items from your order, please mark your package as RETURNED GOODS and send it to Ikoagora, P.O.Box 54670, 3726 Limassol, Cyprus. Please send your parcel via registered mail with a receipt of posting.

 

Καταστήματα/Γραφεία Ikoagora στη Λεμεσό & Πάφο / Ikoagora Stores & Offices in Limassol & Paphos:

Σημεία Παραλαβής Ikoagora στη Κύπρο / Ikoagora Collection Centres in Cyprus: